Dental Software Support
We help clinics keep practice management systems stable, connected, and usable across front desk, clinical, and admin workstations. This includes setup, database access, performance issues, and day-to-day troubleshooting.
- OpenDental, AbelDent, Tracker, ClearDent, Power Practice
- Installation and workstation deployment
- Server and database connectivity
- Performance optimization
Dental Imaging Support
Imaging systems need to work quickly and reliably during patient care, so we focus on the software, drivers, sensors, and workstation performance behind them. We troubleshoot the practical problems that interrupt capture, transfer, or image access.
- CADI, Dexis, Sidexis 4, Schick, Dentimax
- TWAIN drivers and sensor configuration
- Image acquisition and transfer troubleshooting
- PAN machine connectivity
- Imaging workstation performance
Infrastructure
Your clinic depends on dependable servers, workstations, networking, and shared systems throughout the day. We help keep the core environment organized, connected, and ready to support both patient flow and staff productivity.
- Servers and workstations
- Network switches and WiFi
- Firewalls, VLANs and routing
- Active Directory and permissions
- Printer, scanner and shared folder support
Data Backup & Disaster Recovery
Backups are not just about having copies. They are about making sure clinic data can be restored with as little disruption as possible after hardware failure, human error, or a security incident.
- Local and cloud backup planning
- Backup monitoring and review
- Disaster recovery preparation
- Server failure recovery planning
- Data protection recommendations
Security
Dental clinics need practical security that protects patient data without getting in the way of daily work. We focus on sensible safeguards that reduce risk, improve visibility, and strengthen day-to-day protection.
- Endpoint protection
- MFA and account security
- Email security and phishing prevention
- Firewall review
- Ransomware risk reduction
Remote & Onsite Support
Some issues can be handled quickly online, while others need a visit to the clinic. We provide practical support options that match the urgency of the problem and the way your team is working that day.
- Remote troubleshooting
- Onsite support in Calgary and surrounding areas
- Workstation deployment
- Emergency support workflow
- Vendor coordination
Managed IT Services
For clinics that want ongoing support, we help with maintenance, monitoring, routine upkeep, and planning. The goal is to reduce avoidable downtime and keep systems steady before small issues become bigger ones.
- Ongoing IT support and maintenance
- Proactive monitoring to reduce downtime
- Workstation, server, and network management
- Security checks and system updates
- Vendor coordination for clinic technology
IT Sourcing & Procurement
We help clinics choose technology that fits their workflow, budget, and long-term needs. That includes planning purchases, comparing options, and avoiding equipment or licensing decisions that create problems later.
- Hardware and software purchasing support
- Device recommendations based on clinic needs
- Vendor and supplier coordination
- Licensing, warranty, and replacement planning
- Cost-effective, clinic-ready IT solutions